Privacy Policy

Last updated: August 12, 2025

At React Product, we attach great importance to the protection of your personal data.
This policy explains what information we collect, how we use it, and your privacy rights.

1. Data Controller

Trade Name: React Product
Legal Name: FL Company
Address: Rue des Six-Bonniers 18A – 4550 Nandrin – Belgium
BCE Number: BE0658.582.983
Contact Email: info@react-product.com

2. Data We Collect

We may collect the following information:

  • Identity: first name, last name
  • Contact Information: postal address, email, phone
  • Order Data: products purchased, order history, preferences
  • Payment Data: via secure providers (e.g., Stripe, PayPal)
  • Technical Data: IP address, browser, operating system
  • Website Navigation: pages visited, visit duration, clicks (via cookies)

3. Purposes of Data Collection

We use your data to:

  • Process and ship your orders
  • Manage billing and accounting
  • Respond to your inquiries via the contact form
  • Inform you about our news and offers (if you have consented)
  • Improving user experience on our site
  • Ensure site security and prevent fraud

4. Legal Basis for Processing

The processing of your data is based on:

  • Performance of a contract (online order)
  • Compliance with a legal obligation (billing)
  • Your consent (newsletter, marketing cookies)
  • Our legitimate interest (site security, continuous improvement)

5. Data Sharing

We only share your data with:

  • Secure payment providers (Stripe, PayPal…)
  • Carriers and postal services
  • Website host and technical service providers
  • Marketing service providers
  • Legal authorities if required by law

6. Retention Period

  • Billing data: 10 years (legal obligation)
  • Inactive customer data: 3 years maximum after last contact
  • Cookies: duration indicated in our Cookie Policy

7. Your Rights

You have the following rights:

  • Access your data
  • Rectify or erase them
  • Restrict or object to their processing
  • Withdraw your consent at any time
  • Request the portability of your data

To exercise your rights: info@react-product.com

8. Security

We implement all technical and organizational measures to protect your data against unauthorized access, loss, destruction, or disclosure.

9. Changes

We may modify this policy at any time. Updates will be published on this page with the revision date.